Midas Reviews

Midas has an overall rating of 3.5 based on 295 reviews. Customer feedback on Midas is mixed: Midas reviewers highlight positive aspects like convenient online booking, knowledgeable staff, competitive pricing, and quick service, which strongly appeal to car owners seeking reliable auto maintenance and repair services. However, Midas is often criticized for its limited service locations, occasional upselling, long wait times, and inconsistent customer service.

3.5/5.0

295 reviews

5 Stars

4

4 Stars

2

3 Stars

2

2 Stars

4

1 Star

0

All Midas Reviews (295)
hello_robert382
June 01, 2026
"Warranty was easy to deal with"
I had an issue and they took care of it under warranty without making it complicated. No strange questions or hassle, just a straightforward fix. I’m happy with how it went.
Beverly_montgomery88
May 22, 2026
"My car is running great now..."
My car is running great now, and I’m really happy with how everything turned out. They got it fixed right the first time, which is such a relief!
davidlittich2918
April 27, 2026
"Fair prices, but I’d still compare next time"
I went to Midas for a brake job, and overall the price seemed fair. I’ve had brake work done at a couple of other places before, and this wasn’t the cheapest, but it also didn’t feel outrageous.

I did appreciate that they went over the cost with me before getting started. That said, a few extra add-ons came up, and by the end the total was a bit higher than I had expected.
All in all, it was an okay experience. I’d consider going back, but based on past experience, I’d probably call around and compare prices first next time...
StacyLawson_80
April 14, 2026
"I tried booking through midas.com, but the..."
I tried booking through midas.com, but the appointment options were limited. Most of the available times were right in the middle of my workday, and the next one that actually worked for me was way too far out... I know shops get busy, but it made the whole process frustrating. I ended up going somewhere else this time.
WilliamBates
March 22, 2026
"I booked through Midas because it..."
I booked through Midas because it seemed simple, but the price I saw online didn’t really line up with what they told me once I got to the shop. Maybe it depends on the location, but it definitely wasn’t as clear as I expected.
The work did get done, so I’m not saying it was a total rip-off or anything. I just wish the site was more upfront about extra costs and what’s actually included, because I left feeling kinda unsure if I’d use it again.
Robert-berger
March 13, 2026
"I booked through midas.com and, i..."
I booked through midas.com and, i figured it would be straightforward. The customer service ended up being solid, and the guy at the desk explained what was going on with my car in a normal way, no pressure, no awkward upsell vibe.
I’m giving 4 stars because I assumed I’d be in and out a little faster, but the wait ran longer than expected. That said, they were friendly and kept me updated, so I still left feeling good about the service
Joseph_labonte88
March 10, 2026
"I stopped by Midas and I was..."
I stopped by Midas and I was kind of surprised by how clean it was. The waiting area looked neat, the floors weren’t gross, and overall it just seemed like they kept up with the place. I’m not always sure what to expect with auto shops, but this one definitely made me feel a little better about leaving my car there.
Joyce_wilson85
March 05, 2026
"Fair estimate, even if I got the timing mixed up"
I took my car to Midas and they gave me a clear estimate before doing anything, which I really appreciated. They explained what needed to be handled right away and what could probably wait. I got a little confused on the timing of when everything was supposed to be done, but that might’ve been on me. Either way, when I picked up the car there weren’t any random add-ons or surprise charges. Felt fair overall
robertosmith9612
February 13, 2026
"Quicker than I expected"
I brought my car in thinking I’d be sitting around forever, but they got it in and out fast. I had my coffee with me and barely got through scrolling my phone before they were wrapping things up. The staff was friendly and easy to talk to, which always helps. Checkout took a few extra minutes, but nothing too annoying
carljames0936
February 12, 2026
"I went in just needing a basic..."
I went in just needing a basic oil change, and to be fair, the service itself was fine. They got the work done and I didn’t have any real issues with that part. The annoying part was how much they kept trying to sell me on extra things I hadn’t asked for. Maybe some of it was actually worth considering, but it started to feel like too much. Overall, not a bad experience, just a little frustrating.
GEHRING
February 10, 2026
"The work itself was fine, I..."
The work itself was fine, I guess, but the communication was frustrating. I had to call a few different times just to get an update, and every time it felt like the timing or explanation changed a little, like the goalposts kept moving. Nobody really gave me a clear reason for the delay, so I was basically left guessing for most of the day. Not the worst experience ever, but definitely not great either.
jeanwildridge6351
December 17, 2025
"Tech didn’t seem very confident"
I had to explain the issue twice, which added more stress than I was expecting. The tech didn’t seem totally sure about what was going on, and I was just hoping for a smoother, easier experience...

View More Reviews

Have a question about Midas?
midas

Midas Reviews

Coupons & Promo Codes

Customer Reviews

Ask a Question

Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.